FAQs
FAQs
How many bundles do I need for a full head?
For lengths under 18 inches, we recommend 2 bundles of our premium Virgin & Raw Hair.
For lengths over 18 inches, go with 3 bundles for a fuller, more voluminous look.
For curly textures, we suggest 3 bundles, regardless of length, to achieve that natural, full-bodied style.
Can I place a custom order?
Yes! We offer custom orders for special lengths, colors, and textures. Reach out to us with your request — we’d love to bring your vision to life.
How long does shipping take?
Standard shipping: 5–8 business days.
Express shipping: 2-3 business days.
You’ll receive tracking details once your order ships.
What’s your return policy?
Due to the nature of our products, all sales are final. If there’s an issue with your order, please contact us and we’ll do our best to resolve it.
Need more help?
Email us at strandsbys@gmail.com Or visit our Contact Us page to get in touch.