Frequently Asked Questions

For lengths under 18 inches, we recommend 2 bundles of our premium Virgin & Raw Hair.
For lengths over 18 inches, go with 3 bundles for a fuller, more voluminous look.
For curly textures, we suggest 3 bundles, regardless of length, to achieve that natural, full-bodied style.

Yes! We offer custom orders for special lengths, colors, and textures. Reach out to us with your request — we’d love to bring your vision to life.

Standard shipping: 5–8 business days.
Express shipping: 2-3 business days.
You’ll receive tracking details once your order ships.

Due to the nature of our products, all sales are final. If there’s an issue with your order, please contact us and we’ll do our best to resolve it.

Email us at strandsbys@gmail.com
Or visit our Contact Us page to get in touch.